DRAFT / LEGAL REVIEW REQUIRED
Privacy Policy
Draft for legal review—not a finalized or effective privacy policy. This working document describes the intended public-website scope and identifies decisions that must be confirmed before publication.
01 / Scope and status
RxAutomate is an AI-powered pharmacy communications and automation technology brand operated by 10222139 MANITOBA INC., a corporation incorporated in Manitoba, Canada.
Our business mailing address is:
10222139 MANITOBA INC.
Operating as RxAutomate
105-115 Sage Creek Blvd
Winnipeg, Manitoba R3X 0R6
Canada
Email: info@rxautomate.ca
Website: https://rxautomate.ca
This Privacy Policy applies to the RxAutomate public website and business inquiries, including requests for product demonstrations. It explains how we collect, use, disclose, retain, and safeguard personal information in accordance with applicable Canadian privacy legislation.
This policy does not govern patient information processed through separate pharmacy automation services or pilot deployments. Those activities require appropriate additional privacy notices, agreements, and safeguards.
02 / Business information submitted
When you submit a business inquiry or request a demonstration through the RxAutomate website, we may collect the following information:
Full name
Pharmacy or business name
Business email address
Business telephone number
Province or territory
Information included in your message
Consent or acknowledgment associated with your inquiry
Our website and its service providers may also process technical information, such as IP addresses, browser and device information, and website interaction data, depending on the services enabled.
The RxAutomate public website is intended for business inquiries only. Visitors must not submit patient names, prescription numbers, medication details, health card numbers, medical histories, or other sensitive personal health information through our website forms.
03 / Intended purpose
We collect and use business contact information for the following purposes:
Responding to inquiries submitted through the RxAutomate website.
Arranging product demonstrations and introductory meetings with pharmacy owners or authorized representatives.
Providing information about RxAutomate's proposed AI pharmacy automation services.
Following up on requests for information or potential pilot participation.
Evaluating business interest in our products and services.
Maintaining website functionality, security, and reliability.
Preventing misuse and complying with applicable legal obligations.
Information submitted through the Request a Demo form will be used to respond to the inquiry and related communications.
Submitting a demo request does not automatically constitute consent to receive unrelated promotional emails or marketing newsletters. Any such communications will be handled in accordance with applicable Canadian anti-spam legislation, including consent requirements where applicable.
We will not use business inquiry information for purposes materially different from those described in this Privacy Policy without an appropriate legal basis or additional consent where required.
04 / Website technologies and service providers
RxAutomate, operated by 10222139 MANITOBA INC., uses third-party technology providers to operate, maintain, secure, and support its public website and business communications.
Website Hosting and Management
Our website, https://rxautomate.ca, is developed and hosted using Framer, a third-party website design and hosting platform.
Framer and its supporting infrastructure may process technical information, including IP addresses, browser information, and device-related data, as necessary to deliver website content, maintain security, and support website functionality.
Business Inquiry Forms and Email Communications
When visitors submit a Request a Demo or other business inquiry form, the information provided is processed through Framer's form submission functionality.
Form notifications are currently configured to be delivered to a designated Gmail inbox. Google and its supporting infrastructure may process information associated with these email communications.
We use submitted business contact information to respond to inquiries, arrange product demonstrations, and provide requested information about RxAutomate.
We do not request patient records, prescription details, or other sensitive personal health information through our public website.
Cookies and Website Analytics
Our website and its supporting service providers may use cookies or similar technologies to support essential website functionality, security, performance, and prevention of misuse.
We aim to minimize the collection of personal information and limit its use to legitimate website and business purposes.
We do not currently intend to use third-party advertising cookies, behavioural advertising tools, or cross-site tracking technologies.
If optional analytics, advertising, or additional tracking technologies are introduced, we will assess their privacy implications, update this Privacy Policy, and implement applicable consent or preference mechanisms before enabling them.
Visitors may manage or restrict cookies through their browser settings. Restricting certain technologies may affect website functionality.
Third-Party Processing and International Transfers
Some of our service providers may store, access, or process personal information outside Canada, including in the United States or other jurisdictions.
Where personal information is processed internationally, it may be subject to the laws of the jurisdiction in which it is processed, including lawful access requests by government authorities.
We remain responsible for personal information under our control and seek to use service providers offering appropriate privacy and security protections.
Depending on the nature and sensitivity of the information, safeguards may include contractual confidentiality and privacy obligations, restricted access, security controls, and limitations on permitted processing purposes.
Service Provider Safeguards
We seek to engage service providers appropriate for their intended business functions and to apply safeguards proportionate to the sensitivity of information being processed.
We may review and update our service providers as our business operations and technology requirements evolve.
This section applies exclusively to the RxAutomate public website and business communications.
Any future RxAutomate pharmacy automation services involving patient or prescription information will be subject to separate privacy, security, contractual, and applicable regulatory assessments before commercial deployment.
05 / Access, retention, and safeguards
05 / Access, Retention, and Safeguards
Access to Personal Information
RxAutomate, operated by 10222139 MANITOBA INC., limits access to personal information collected through its public website to authorized individuals who require the information for legitimate business purposes.
These purposes may include responding to business inquiries, arranging demonstrations, providing requested information, and administering website operations.
Authorized service providers may also process information as necessary to deliver website hosting, form submissions, and email communications.
Information Retention
We retain business inquiry information only for as long as reasonably necessary to fulfill the purposes for which it was collected, meet applicable legal obligations, and maintain appropriate business records.
Our intended retention period for routine business inquiries is 12 months after last meaningful contact, unless a longer period is required or permitted by law or is reasonably necessary for an ongoing business relationship or legal matter.
When information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymize it, as appropriate.
Information Security
RxAutomate, operated by 10222139 MANITOBA INC., recognizes the importance of protecting personal information collected through its website and business communications.
We implement and maintain reasonable administrative, technical, and organizational safeguards appropriate to the nature and sensitivity of the information collected.
Our security approach includes measures intended to:
Restrict access to business inquiry information to authorized personnel and service providers.
Protect website and business accounts through appropriate authentication and access controls.
Use secure website connections and security features provided by our hosting and email service providers.
Limit the collection of personal information to what is reasonably necessary for legitimate business purposes.
Review access permissions and remove access when it is no longer required.
Assess and respond to suspected unauthorized access, disclosure, or other security incidents.
Retain and dispose of personal information according to established business requirements and applicable legal obligations.
Our public website is intended exclusively for general information, product demonstrations, and business inquiries. Visitors are instructed not to submit patient information, prescription details, or other sensitive personal health information through website forms.
Although we take reasonable steps to protect information, no electronic transmission or storage system can be guaranteed to be completely secure.
We periodically review our security practices as our services and technology infrastructure evolve.
Third-Party Service Providers
Information submitted through our website may be processed by Framer and our configured email service providers.
We review the role of these services in our website operations and seek to use appropriate safeguards and contractual arrangements where required.
Security Incidents
If we become aware of a security incident involving personal information, we will assess the incident and take appropriate action in accordance with applicable legal requirements, including notification where required.
Sensitive Patient Information
The RxAutomate public website is intended for business inquiries only.
Visitors must not submit patient names, prescription numbers, medication information, health card numbers, medical histories, or other sensitive personal health information through public website forms.
Any separate pharmacy a
06 / Questions and individual requests
RxAutomate, operated by 10222139 MANITOBA INC., respects individuals' privacy rights and is committed to responding to questions, concerns, and requests regarding personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable.
Access to Personal Information
Individuals may request access to personal information that RxAutomate holds about them, subject to applicable legal exceptions.
We will respond to access requests within the time frames required by applicable law.
Correction of Personal Information
If you believe that personal information we hold about you is inaccurate or incomplete, you may request that it be corrected or updated.
We will review correction requests and take appropriate action in accordance with applicable legal requirements.
Withdrawal of Consent
Where processing is based on consent, you may withdraw your consent by contacting us.
Withdrawal of consent may be subject to applicable legal or contractual restrictions and reasonable notice. It will not necessarily affect processing that occurred lawfully before withdrawal.
Requests for Deletion
You may request deletion of personal information that is no longer required for legitimate business or legal purposes.
We will assess deletion requests in accordance with applicable privacy legislation and our retention obligations. Certain information may need to be retained where required or permitted by law.
Privacy Questions and Complaints
If you have questions about how RxAutomate collects, uses, discloses, or protects personal information, or wish to raise a privacy concern, please contact us.
We will review privacy concerns and take appropriate steps to address them.
If you are dissatisfied with our response, you may have the right to contact the Office of the Privacy Commissioner of Canada or another applicable privacy oversight authority.
Identity Verification
To protect personal information against unauthorized disclosure, we may request reasonable information to verify your identity before processing certain privacy requests.
We will collect only the information reasonably necessary for verification.
Privacy Contact Information
Privacy Officer / Privacy Contact
10222139 MANITOBA INC.
Operating as RxAutomate
105-115 Sage Creek Blvd
Winnipeg, Manitoba R3X 0R6
Canada
Email: info@rxautomate.ca
Website: https://rxautomate.ca
Please include "Privacy Request" in the subject line of your email so that we can identify and respond to your inquiry appropriately.
07 / Before this policy can take effect
RxAutomate, operated by 10222139 MANITOBA INC., is committed to maintaining a transparent and up-to-date Privacy Policy that reflects our website operations, business practices, and applicable privacy obligations.
Publication and Effective Date
This Privacy Policy will become effective on the date indicated at the beginning of the document, following its approval and publication on our website.
Effective Date: [INSERT DATE OF APPROVAL AND PUBLICATION]
Last Updated: [INSERT DATE]
The most current version of this Privacy Policy will be available at:
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in:
Our website features and functionality.
The personal information we collect and the purposes for which it is used.
Our technology providers, hosting arrangements, or business processes.
Our privacy and information security practices.
Applicable privacy legislation, regulatory guidance, or legal requirements.
The development or introduction of new RxAutomate services.
When changes are made, we will update the "Last Updated" date displayed in this Privacy Policy.
Where required by applicable law, we will provide additional notice or obtain consent before implementing material changes affecting how personal information is collected, used, or disclosed.
Continued Use of the Website
We encourage visitors to review this Privacy Policy periodically.
Continued use of our website following publication of an updated policy does not replace any consent or notice requirements imposed by applicable privacy legislation.
Future Pharmacy Automation Services
RxAutomate is developing AI-powered pharmacy communication and administrative automation solutions.
This Privacy Policy applies to the public RxAutomate website and its business inquiry activities.
Any future pharmacy automation services involving patient information, prescription records, or other sensitive personal health information will be subject to separate privacy notices, contractual arrangements, security safeguards, and applicable regulatory requirements.
This public website Privacy Policy does not, by itself, authorize the collection or processing of patient information through those services.
Contact Regarding Policy Changes
If you have questions about this Privacy Policy or any updates, please contact:
10222139 MANITOBA INC.
Operating as RxAutomate
105-115 Sage Creek Blvd
Winnipeg, Manitoba R3X 0R6
Canada
Email: info@rxautomate.ca
Website: https://rxautomate.ca
End of Privacy Policy